Do you offer any "free" photographs?
Not
at this time. What you are seeking are called "public domain" photos.
We don't have any public domain photographs in our inventory. We do
offer free "comps" to graphic artists, agencies, and designers. Comp
images have a visible watermark similar to the one that appears on our
photo detail pages. Comps are to allow designers to determine if the
photo or photos will work in the design they are creating for their
client. Agencies, graphic artists, and designers intend to license the
images upon approval by their client.
Do you offer refunds?
Due to the
"intangible" nature of digital photographs, once your purchase
is completed and you've download the image file, we can not authorize a
refund. There is no way for us to confirm that you've destroyed the
photograph you downloaded consequently we do not offer refunds on
digital image files. If you are a graphic artist or designer, you can
request a "comp" to layout your design prior to showing your client.
Comps are delivered at a resolution close to the resolution you intend
to license and have a visible watermark.
What format are your photos in?
All of our photos are
delivered in JPG format. Other formats are possible. To make
arrangements for custom formats, call us at 858.274.0665. There is a
$10 per image, alternate format fee.
I'm a graphic designer working on a project for a client. How do I get "comp" images to try out in my design?
We hope to have
a fully automated comp fulfillment system implemented in the near
future. In the meantime when you find a photograph that you would like
to receive as a comp, write down the "Photo ID" number. The Photo ID
can be found in the menu just to right of the upper right corner of
each photograph as it displays on it's own detail page. Then call us at
858.274.0665 or use the "contact us" link at the top of each page to
send us your request. Be sure to include your email address and a phone
number. Your comp/s will be delivered vial email, usually within an
hour of your request.
Comps are
restricted to graphic artists and web designers. Comp images are not
for student use, presentations, or personal use. The purpose of a comp
image is to let a designer/graphic artist determine if a particular
image will work in their design. The designer or graphic artist then
licenses the image for use in their project. Comp images have a visible
and invisible watermark.
I am a graphic artist and need a comp without a watermark. Can I get one?
No. To receive any of our digital files without a visible
watermark, you will have to pay the licensing fee. Once again this is
due to the 'intangible' nature of digital photographs. While it is
likely that you are a reputable person, we discovered that there are
many people who misrepresent themselves in order to receive a "free"
picture, hence this rule. For established, long term, clients we do
waive this rule.
I'm
new to the business of licensing digital photographs. What exactly does
the term "royalty free" mean? Doesn't that mean they are free?
"Royalty
Free" does not mean our photographs are "free". Royalty Free is a
relatively new business model where a graphic designer or web designer
pays a one time licensing fee to use a photograph. "Royalties" are
usually continuing payments made to the artist each time an image is
used. By definition, Royalties, mean repeating payments. So the term
"Royalty Free" means there are no repeating payments to use an image.
Royalty Free means you pay a one-time-only licensing fee to use an
image and you can use the image as long as you like, as long as the
image is always used by the same company and not given to anyone else
to use. Royalty Free image use is subject to restrictions. Please
review our license agreement
to make sure your planned use is permitted under the royalty free
license. If your planned use in not authorized under the royalty free
license, it is probably still available for your use under the
commercial use rights managed license. Contact us for details and to
determine which license is appropriate for your use.
How long after I make my purchase will it be before I receive my digital file?
Your image will be ready for immediate download upon payment completion. Upon completing your payment, your
browser will display a page with one of the options being "Return to
Merchant". Click on the "Return to Merchant" button and you will be
taken to a download page with links to download your licensed images.
If you experience any
problems downloading your licensed images, give us a call at:
858.274.0665.
Do you add photos on a regular basis?
We add photos as they are taken. Click on "Newest Photos" to see the latest pictures that have been added to this website.
Can I submit photos to sell?
We are always looking for
talented photographers throughout the United States, Canada, and
Mexico. We limit the number of contributing photographers to two per
region, and with non-competing content. If you feel your portfolio
might be of interest to us, give us a call to discuss your work and our
technical requirements. Be prepared to provide us with samples of your
work in an emailable format.
Are there any restrictions on my use of the photos that I purchase and download?
Yes.
While we offer great freedoms and a wide
range of uses, there are some uses that require payment of a
"rights managed" fee and there are other uses that are strictly prohibited. For a
detailed list of authorized uses and prohibitions visit the licensing
link at the bottom of any page.
Can I share the photographs I licensed with others?
No. The image is
licensed directly to you, the company you work for, or to your
client
(if you are a web or graphic designer). The image can only be
used for
that one licensee. If you are a graphic designer and you would like to
use the same image for a second client, you must purchase an additional
license for each client. Multi use licenses are also available. To
purchase this type of license call San Diego Photos and Prints at:
858.274.0665.
Can I purchase one of your digital photographs and then generate prints or postcards that I sell?
No and Yes. That specific use falls under a "commercial use,
rights managed" license and requires the payment of a commercial
resale use fee. Contact San Diego Photos and Prints to license an image
for "commercial sales" purposes. Please visit the "licensing" link at
the bottom of the page for more detailed information about authorized
and prohibited uses of our photographs. Commercial use rights-managed
license fees vary from $1500 - $6000 per image depending on proposed
use.
I have a very slow internet connection, can I order my digital image files on a CD?
Yes. Simply add
the "CD Delivery" option to your shopping cart. Your image files will
still be available for immediate download but in addition an CD with
your image files will be mailed to you within 24 hours of your order
placement. There is $15 delivery charge for this service ($10 for the
CD and $5 for USPS Priority mail delivery). All of your licensed images
will be placed on one CD. If there is insufficient room on a CD for
your photographs we will deliver them on a DVD.
Can I license your photographs to use on a web site?
Yes! The lowest
priced option is the best choice for website use and will provide you
with plenty of resolution for your website design. If you use a
photograph on a website, we ask that you send us the URL so we can add
it to our "licensed websites" database. There are no
continuing use fees for using one or more of our pictures on your
website. The one time fee is all you pay. If you aren't working with a
web designer, and need assistance with sizing, cropping, or optimizing
the image for rapid display on the interent, we would be pleased to
size and optimize the image for you. There is $5 per image fee for
cropping, sizing, and optimizing an image for website use. Call us at
858.274.0665 to make arrangements. Your optimized file will be emailed
to you.
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